Contact Us

BEFORE CONTACTING US PLEASE SEE THE INFORMATION BELOW

WARRANTY ISSUES

Your first point of contact needs to be with the company that you purchased the stove through. For continuity purposes, all aspects of warranty must be dealt with through that company.

SPARES

• Please note that all information related to the part you need is accurate, up-to-date and available on the spares pages of this website, as is information on our current lead times. Which is presently 7 - 10 working days from date of order.
• If you need to identify your stove in order to purchase spares, then this information can be found in our blog post WHAT MODEL STOVE DO I HAVE?

STOCKISTS/DEALERS

A list of your local stockist can be found through our FIND A RETAILER section on the website 

PROSPECTIVE DEALERS

Please leave your business name and address and we will contact you shortly

THANK YOU.